The company does research for corporate clients to determine trends and consumer behaviors. Its pioneering study of trends and patterns in the retail market, the future of retail 2016 report, helps brands and retailers define better shopper experiences for their clients. Wed like to understand how you use our websites in order to improve them. A conversation with sharon biggar of path intelligence. The future of retail is stores that arent stores the. The report available for free explores a future from the perspective of brands, shoppers, retailers, and communities, highlighting how technology and our senses play a role in the retail experience both in. Were proud to present our latest annual future of retail report. Download our free future of retail report and receive insight on the following. Their most recent is the future of retail report at over 100 pages it details 9 key trends in retail with 45 detailed examples.
Offline retail in an online world footprint 2020 strategy pwc. In a recent tech pro research survey, 88 percent of. At psfks future of retail 2016 even in san francisco, wingtip founder ami arad share his unique vision around building a community anchored in. Psfk on the future of retail and the brandless experience. For instance, as vr this article is based on our work on the futures of retail free radar. Scenarios driving the digital transformation of an industry, 2016.
Gen z brand advisors wunderman thompson intelligence. I cant think of a more exciting time to be in retail, to be at the forefront of change and part of an industry that has the potential to provide a better life for millions around the world. Future of retail 2020 retail as personal utility overview of the psfk. This paper introduces a conceptual framework for understanding new and futuristic instore technology infusions. Why cities need to be developed from the bottom up psfk. The leading report series on the global trends changing retail 10 actions to redefine your retail experience supported by trends perspectives from leading shopper experts across the globe retail concepts for ikea, sephora.
Psfk explores the most important topics in retail and the customer experience in ourfuture of retail reports. In todays retail climate this might look out of place, but the electronics retail store of the future will also sell smart apparel picture a winter coat with a builtin smart watch. The pioneers of humanability is a collaboration between psfk and verizon which directs the spotlight onto the people, organizations and companies using technology to do more new and do more good in the world. Address everchanging customer expectations and economic pressures to determine the best technology investments for your retail company. The funny thing about storesasexperiences is that, even as a notion that is shaping retails future, it also represents a return to its past. Psfk future of retail 2015 report summary presentation.
Researchers psfk provides the most pioneering thought leadership when it comes to. Psfks future of retail 2020 report summary presentation. The presenters didnt disappoint their insights were equal parts fresh and effective. But im inspired by the applications of social technologies in the great presentation below by psfk. This technology primer continues that work in partnership with leading retail solutions provider cisco in order. But that doesnt mean that bricksandmortar retail is doomed, says scott lachut, psfks president of strategy, and coauthor of the future of retail 2018. Gregor ulitzka, director eu supply chain programs, amazon europe. How the pioneers of humanability are building the future. Fast company articles and posts tagged future of retail with a unique editorial focus on innovation in technology, leadership, and design. To download the full report, click the download link in the pdf viewer. Insights from consumers and retailers into an omnichannel shopping experience, 20. Babson realizing the potential of retail analytics plenty of food for those with the appetite pdf research. This article focuses on the future of retailing by highlighting five key areas that are moving the field forward. About in just over 80 pages, psfk consulting provide an analysis of the future of retail.
Psfk is an american media company located in new york, new york. Mckinsey, disruptive trends that will transform the auto industry, 2016. According to psfks future of retail 2016 report, there are 9 things retailers should do to maximize what it calls the new shopper experience. Psfks future of retail 2018 report outlines how companies can transform their stores into experience centers that extend their supply chain and digital commerce. Deploy ai and advanced analytics to determine customer behavior patterns and make the. Our flagship future of retail 2019 report unpacks the dtc opportunity by examining key trends. Psfk while promoting its future of retail 2017 report offering transformational strategies for a. At psfks future of retail 2016 even in san francisco, julie bornstein, coo of stitch fix share insights on key steps to shopper success. The biggest change, of course is the transformation of retailing from a solely brickandmortar or ecommerce experience to a multichannel marketplace.
In a weighty report, the product and marketing consultancy lays out the trends its seeing, with examples, and connects the dots. This special report from zdnet and techrepublic looks at the digital transformation of shopping, and. Every year, psfk explores the most important topics in retail and the customer experience in our future of. Gen zs have garnered distinction for being highly opinionated and proactive in the fight for social and environmental change, and theyre attracted to companies with. Psfk has tracked consumer data through smartphones and other mobile devices for clients. Ross bailey, founder of the appear here rental platform for popups, tells psfk why he thinks the future of retail is media advertising categoryadvertising 102017 winka dubbeldam. Our researchdriven report forecasts trends and opportunities that retailers can take advantage of in 2018 and beyond. Most consumers use at least one form of tech to make shopping easier and more enjoyable. This report identifies and defines what humanability looks like today with. This report presents trends from the perspective of brands, shoppers, retailers and communitieshighlighting how technology and our senses play a role in the retail experience both in and out of the store. Forget the hype and those analyst figures, for these technologies are about to make your retail business smarter than you. Introducing the new retail paradigm the ai retail playbook outlines a new vision for digitalfirst, aipowered retail that proactively and efficiently connects retail organizations to the diverse needs of their consumers. This major report from psfk provides a roadmap to help retailers build more compelling experiences with shopper data. Lesson 1 an overview of retailing introduction the word retail is derived from a french word with the prefix re and the verb tailer meaning to cut again.
This piece draws on a new report, shaping the future of retail for consumer industries, which can be read here. This research retail report provides a roadmap to help brands and retailers build. Psfk is a recognized thought leader in the retail sector. Psfks future of retail 2019 report unpacks the directtoconsumer opportunity, covering enterprisecritical strategies around supply chain and technology infrastructure, store design and service, and crm and loyalty systems. Imagining the retail store of the future the new york times. It may be one of the worst technology buzzwords of alltime, but the internet of things iot is on the cusp of changing all business sectors, including the retail industry. The pioneers of humanability report is a collaboration between psfk and verizon which directs the spotlight onto the people, organizations and companies using technology to do more new and do more good in the world. They crank out a ton of content on a daily basis at and periodically release reports on key trends or industries. Each of the trends identified in this report falls within one of four core themes identified by the innovation team at. At psfks future of retail 2016 even in san francisco, keith mercier, ibm watsons worldwide retail leader, shared insights into the powerful tools ibm watson brings to. Every year, psfk explores the most important topics in retail and the customer experience in our future of retail reports.
We help organisations understand trends, explore new ideas, and radically rethink the future of their businesses. Psfk helps brands and retailers build tomorrows customer experiences through custom research, trend reports, industry newsletters, consulting and workshops. Created in partnership with leading technology provider microsoft, psfks report will help retailers and brands develop an. In this most recent edition of psfks future of retail report, the company aims to provide new guidance to all of the companies actively lining up their.
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